Pay Extra $12.04

$5.05 $48.00 -90% OFF

Pay Extra $12.04

$5.05 $48.00 sale
Buy More, Save More
  • Buy 3 Get 1 Free

    (Add total 4 items to cart)

* Auto apply discounts on Cart Page

Description Shipping Replacement & Refund Policies
Description Shipping Replacement & Refund Policies

Fast shipping ensures a quicker delivery timeframe, although an additional fee of $12.04 will be applicable. If you wish to proceed with this option, kindly make the payment using one of the following methods within the next 24 hours:

1. PayPal: Send the additional shipping fee of $12.04 to 1208152857@qq.com.

2. Payment link: Use the following link to make the payment: https://jonxifon.com/products/pay-extra-shipping-fee?_pos=1&_psq=pay&_ss=e&_v=1.0&variant=44076864438441 

When placing your order through this link, you will be prompted to pay the additional $18 during the checkout process.

Once the payment is confirmed, we will expedite your order accordingly to meet your requested delivery date.


Estimate time of arrival 

To estimate when you can expect your order, please refer to the time frame below. It includes our most popular products and the following periods:

- Production time: The time when your order waits in the production queue until being produced.

- Shipping time: From the time package is hand over to the delivery company to when it arrives at its destination.

In addition, if your order is personalized and needs adjustment, it may take a few days for our designer to create a complete art file. Design time will depend on adjustment (more or less, easy or complex) can be from 1-5 days or more.

Note: In peak season, your parcel may arrive late than expected delivery. We're so sorry for this inconvenience and hope that you can understand for us.

Product

Production Time

Roll Stickers

5-7  days

Apparel

3 - 5 days

Blanket

6 - 9 days

Canvas 

6 - 9 days

Pillow

    6 - 9 days

    Flag

    3 - 5 days

    Ornament

    3 - 5 days

    Cake Topper; Tattoos; Cap Topper

    2 - 5 days

    Door Sign

    3 - 5 days

    Doormat

    3 - 5 days

    Tumbler

    3 - 5 days

    Lawn Sign, Banner, Face Fan

    5 - 7 days

     Hand made Metal Art lead time is from an estimated 2 weeks

    PLEASE NOTE:
    1. The above time frame only applies to orders sent to the U.S. by standard shipping ("days" here is "business days")
    2. The majority of our orders are processed and shipped within the time frame we offer above. However, the period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and delivery time frame.
    3. Due to unforeseeable delivery bottlenecks with our suppliers and delivery companies, deliveries may be delayed slightly. We apologize for any inconvenience that this may cause you.
    4. Holiday shipping: Due to certain U.S. and International Holidays, orders may take longer to ship out, especially in peak seasons.
    5. International orders: It may take additional days if orders have to go through customs. We do not influence the customs process and apologize for any inconvenience due to delivery delays resulting from this. 

     

    Shipping fee

    Shipping charges are estimated due to your location and the order’s Weight. The minimum shipping fee will be $6.99.

     

    Track order

    - Shipping time: 

    Standard Shipping/ VIP Shipping: 12-15 business days after process of production.

    Fast Shipping: 3-5 business days after process of production.


    You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 5-7 days for the carrier to scan your package into their system.

    -For U.S. orders: Tracking numbers may take up to 7 days to display the tracking data after processing the order.

    -For international orders: Tracking numbers may take up to 10 days to display the tracking data after processing the order.

    If it has been more than 7 days on a U.S. order or more than 10 days on international order and your tracking data is still not showing, please get in contact with Jonxifon Support Team at support@jonxifon.com. 

    Order Not Received

    Often, your package will be sitting at the local post office due to a missed delivery attempt.

    Shipping times can be longer for certain countries such as Canada, Australia, and the UK, for example. We are currently working on providing quicker shipping times for all of our customers, worldwide, but we do not have an estimated date for when that will be active.

    - For U.S. orders, if the package is not delivered successfully and has been more than 30 days since the order was placed and tracking data is showing, you can request a refund or request to have the order be resent. If it has been less than 30 days and tracking information is showing, please patiently wait until the package has a chance to arrive.

    - For international orders, if the package is not delivered successfully and has been more than 45 days and tracking data shows, we will replace or refund these orders.

    If your item has not arrived within the time frame, contact Jonxifon Customer Service at support@jonxifon.com and we will do our best to help you!

    IMPORTANT:

    Ensure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.

    We request a re-shipping fee for orders returned due to an incorrect address provided to resend your order.

    If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your parcel, we are not responsible if that parcel gets lost, stolen, or damaged. 

    Please refer to the FAQs below if you met one of these situations:

    *Change shipping address

    You can change the shipping address of your order within 2 hours after placing the order. To change the shipping address, please get in touch with Customer Service at

    Note:

    -We can only make changes to your order if it has not yet entered the production queue.

    -We cannot change your shipping address from a domestic U.S. location to an International address and vice versa.


    * International buyers! - What about customs? Will I be charged for duties or customs when my package arrives in my country?

    Import duties, taxes, and charges do not include in the item price or shipping cost. These charges vary from one country to another and are the buyer's responsibility.

    Please check with your country's customs office to determine what these additional costs will be. 

    Please contact Jonxifon Customer Service at: support@jonxifon.com when you need any further details of your orders. Thank you! 

    We will process a replacement without any extra fee on your part if you have one of the problems below:

    • receipt of a wrong item (wrong customized information on the product, wrong product, or blurry product)

    • receipt of a damaged product (broken).

    • Significantly different from the description or the preview shown to you

    Please be noted that with other cases (not mentioned above) we only offer partial refund (excluding shipping fee)

    NOTE:
    • We DO NOT offer refunds or exchanges on any products purchased during a sale or any promotion.

    • We typically DO NOT accept refunds or replacement due to customer's mistakes such as:
      • Incorrect selection of sizes, designs, colors, etc.

      • Failing to preview the design carefully to see if it's well set (as all of our printing files are automatically generated exactly as same as the preview on our website)

      • So please review your order carefully before you check out to ensure your order is correct.

    • We will not issue a refund if you complain that the product quality is not what you expect, because customers’ expectations are different and we strive to meet the majority of them. For the best shopping experience, please read product description carefully before placing an order.

    If these rare occurrences happen to you, please take a clear photo or video of the item(s) and email it to us, along with your order number to support@jonxifon.com. After receiving your email and confirming the problem, our customer service will email you the exchange instructions and the exchange address. We will process the replacement order after receiving your package and send you an email to inform you of the progress.

      NOTE:

      • In case you do not want a replacement, you can request a refund. There is no need to return the wrong or defective item.
      • You must request a refund or replacement within 15 days of receiving your order.
      • If your request is approved, the refund will be credited to your account or original payment method within 7 business days. If your original payment method is a credit card this will take longer (may take 1 to 2 weeks depending on which CC company) to process the refund for the bank.
      We do not process a refund in the following cases:
      • Your order did not arrive due to factors within your control. (i.e. providing the wrong shipping address, not being at home to receive the delivery, not picking up the packages as requested);
      • Your order did not arrive due to exceptional circumstances beyond our control. (i.e. not being cleared by your country's customs, being delayed by a natural disaster, showing "delivery" in the tracking system, having been shipped into your mailbox but gotten lost)

       To refund your order, please send an email to support@jonxifon.com.

      Order Not Received

      If your item has not arrived within 30 days (45 days for international) after you placed your order, please contact support@jonxifon.com, and we will promptly take care of you.

      Shipping times can be longer for certain countries such as Canada, Australia, and the UK, for example. We are currently working on providing quicker shipping times for all of our customers worldwide, but we do not have an estimated date for when that will be active.

      Fast shipping ensures a quicker delivery timeframe, although an additional fee of $12.04 will be applicable. If you wish to proceed with this option, kindly make the payment using one of the following methods within the next 24 hours:

      1. PayPal: Send the additional shipping fee of $12.04 to 1208152857@qq.com.

      2. Payment link: Use the following link to make the payment: https://jonxifon.com/products/pay-extra-shipping-fee?_pos=1&_psq=pay&_ss=e&_v=1.0&variant=44076864438441 

      When placing your order through this link, you will be prompted to pay the additional $18 during the checkout process.

      Once the payment is confirmed, we will expedite your order accordingly to meet your requested delivery date.


      Related Products

      Personalized 40oz Tumbler - Mother's Day Gift - Kid F...
      $39.99 $48.00
      Create a cherished keepsake with our Personalized 40oz Tumbler. Featuring a retro-style design and your child's face photo, this thoughtful gift for mothers combines nostalgia with practicality, making every sip a heartwarming reminder of cherished memories. Specifications: Material: Stainless steel The lid: is made with a sliding mechanism that allows for easy sipping on the go and prevents spills, making it perfect for commuting or traveling. Capacity: 40oz - Fits Cupholders Size: 27cm/10.63in - 10cm/3.94in Hot and Cold Insulation: The double-wall vacuum insulation technology ensures that your drink stays hot for up to 6 hours or cold for up to 12 hours. Temp Rating: Up to 212 Degrees Environmentally Friendly: Replaces single-use plastic bottles, contributing to a greener and more sustainable environment. BPA-free and hand wash: making it easy to clean and safe for everyday use. Packaging: Includes Slide Sip Lid & Straw *Please note: Due to the difference in monitor and light effect, the actual color and size of the item may be slightly different from the visual image. Personalization: Please fill in the required fields and carefully double-check the spelling. To ensure the best looking, please use standard English only and exclude special characters. In the last step, click “Preview Your Personalization” to get a glimpse of the wonderful creation you’ve made. Let’s create your own product and click “Add To Cart” NOW to get one!
      Personalized Insulated Engraved 40oz Tumbler - Mother...
      $39.99 $48.00
      Create a cherished keepsake with our Personalized 40oz Tumbler. Featuring a retro-style design and your child's face photo, this thoughtful gift for mothers combines nostalgia with practicality, making every sip a heartwarming reminder of cherished memories. Specifications: Material: Stainless steel The lid: is made with a sliding mechanism that allows for easy sipping on the go and prevents spills, making it perfect for commuting or traveling. Capacity: 40oz - Fits Cupholders Size: 27cm/10.63in - 10cm/3.94in Hot and Cold Insulation: The double-wall vacuum insulation technology ensures that your drink stays hot for up to 6 hours or cold for up to 12 hours. Temp Rating: Up to 212 Degrees Environmentally Friendly: Replaces single-use plastic bottles, contributing to a greener and more sustainable environment. BPA-free and hand wash: making it easy to clean and safe for everyday use. Packaging: Includes Slide Sip Lid & Straw *Please note: Due to the difference in monitor and light effect, the actual color and size of the item may be slightly different from the visual image. Personalization: Please fill in the required fields and carefully double-check the spelling. To ensure the best looking, please use standard English only and exclude special characters. In the last step, click “Preview Your Personalization” to get a glimpse of the wonderful creation you’ve made. Let’s create your own product and click “Add To Cart” NOW to get one!
      Personalized 40oz Tumbler - Gift For Grandma - Flower...
      $39.99 $48.00
      This adorable personalized custom tumbler is a perfect gift for Grandma and Mom. The 40oz tumbler is an indispensable companion in travel. Because it is very big and durable, ready for any adventure. Our tumbler will make a delightful gift on any occasion including Birthdays, Christmas, and Holidays every year. Specifications: Material: Stainless steel The lid: is made with a sliding mechanism that allows for easy sipping on the go and prevents spills, making it perfect for commuting or traveling. Capacity: 40oz - Fits Cupholders Size: 27cm/10.63in - 10cm/3.94in Hot and Cold Insulation: The double-wall vacuum insulation technology ensures that your drink stays hot for up to 6 hours or cold for up to 12 hours. Temp Rating: Up to 212 Degrees Environmentally Friendly: Replaces single-use plastic bottles, contributing to a greener and more sustainable environment. BPA-free and hand wash: making it easy to clean and safe for everyday use. Packaging: Includes Slide Sip Lid & Straw *Please note: Due to the difference in monitor and light effect, the actual color and size of the item may be slightly different from the visual image. Personalization: Please fill in the required fields and carefully double-check the spelling. To ensure the best looking, please use standard English only and exclude special characters. In the last step, click “Preview Your Personalization” to get a glimpse of the wonderful creation you’ve made. Let’s create your own product and click “Add To Cart” NOW to get one!
      Having Kids Mother's Day Gift For Mom- 12oz Personali...
      from $31.99 $37.99
      Great mother's day/Father's day gift for your parents or grandparents. Perfect for hot cocoa, sipping and iced wine, or enjoying cocktails, and more. This shatterproof will keep your drink at the perfect temperature. With our list of personalized tumblers, everyone has full control over what details the tumbler should have and how it should look afterward. Specification: Premium material: 12Oz High quality 304 Food Grade stainless steel. Drinks stay cold or hot: Double-walled, vacuum insulated stainless steel cups that come with a splash-proof BPA-free lid will keep your drinks at the temperature for 6-12 hours is guaranteed. Drink hole on the top for easy sipping. Easy to clean (dishwasher safe) and does not keep odors! Hand washing is recommended to maintain the best condition. Fits most cup holders Printing technique: UV cure ink printing. Package included: 1 tumbler with 1 BPA-free lid (with your custom design). * Please be aware preview images may slightly differ from the actual item in terms of color due to our lighting during the photoshoot of our products or your monitor's display. Personalization: Please fill in the required fields and carefully double-check the spelling. To ensure the best looking, please use standard English only and exclude special characters. In the last step, click “Preview Your Personalization” to get a glimpse of the wonderful creation you’ve made. Let’s create your own tumbler and click “Add To Cart” NOW to get one!

      Customer Reviews

      Be the first to write a review
      0%
      (0)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      0%
      (0)
      Copyright © 2023 JonxiFon
      American Express PayPal Discover Visa Mastercard